
Ear care without leaving home
For many care-home residents, a trip to a clinic isn't straightforward. Bringing ear care into the home means residents can be seen in familiar surroundings, without the disruption of unnecessary travel or unfamiliar environments.
Earwax can affect hearing, communication, hearing-aid function and general comfort - and sometimes needs to be removed before new hearing-aid moulds can be taken. These things can have a much bigger impact for someone already living with other health or communication needs.
We bring everything we need with us, so residents can be assessed and treated within the care home, in a way that works around them.

How we can work with your care home
Whether you need us occasionally or would like something a little more regular, we can work around what suits your home.
As and when you need us
Ad hoc visits
✔ You call, we come
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Whether that's for one resident
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Or a few residents you'd like us to see at the same time
No problem.
Care home package
Ongoing earwax checks
Regular visits
For homes that would like a more regular approach, we offer a care-home package at a reduced rate.
We'll work with you to find an arrangement that suits your residents, your team and the way your home works.
Designed around your home
No two residents - or care homes - are quite the same. We’re used to adapting how we work around both.
WE COME PREPARED
We bring everything we need with us and can work room-to-room, seeing residents wherever they’re most comfortable - whether that’s in their own room, a chair or in bed.
WE WORK AROUND YOUR DAY
Medication rounds, meals, activities, personal care... we know care homes are busy places. We’ll work with your team and around residents’ routines wherever we can.
WE TAKE OUR TIME
Some residents need a little longer, a different approach or a bit more reassurance. With two of us at every visit, we can adapt without putting extra pressure on your team.
WHY OUR BACKGROUNDS SUIT CARE HOMES SO WELL
Before becoming the Earwax Ladies, we spent many years working on the frontline in the ambulance service. That means working in care homes - and with the people who live in them - has been part of our everyday working lives for a very long time.
We’re used to supporting people living with dementia, Parkinson’s, reduced mobility, communication difficulties and multiple health conditions, and understand that something seemingly simple, like having your ears treated, may need a little more thought and a very individual approach.
We’re comfortable adapting positioning, working with residents in beds or chairs, and taking things at their pace. We also understand consent, capacity and best-interest decisions, and the importance of involving families and care teams where appropriate.
In short, we’re very used to adapting what we do to the person in front of us.

AND FOR YOUR CARE TEAM…
We know that bringing an outside service into your home can sometimes mean more work for your team. Our aim is to make it as easy as possible.
There are two of us at every visit, so we work independently around the home and don't routinely need a member of staff to accompany us. Of course, if a resident would benefit from having a familiar member of the care team with them, we're very happy for them to stay.
We're used to liaising with staff, checking relevant information before treatment and feeding back anything that needs following up. We leave written aftercare advice and, if something needs further attention, we'll signpost to the appropriate service.
And because we're a small two-person team, you'll know exactly who's coming each time - us.
Same two faces. Less organising for your team. Familiarity for your residents.

