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The Full Story

About Us

Hello, We are Gemma and Donna, The Earwax Ladies

Having supported a close family member living with dementia, we understand that compassionate care goes far beyond the clinical aspects of treatment and have a personal appreciation of the challenges faced by those living with the condition and the people who care for them. We are both Dementia Friends and have also undertaken the Virtual Dementia Tour, which is a CPD registered course that helps us better understand the challenges faced by those living with dementia and allows us to make meaningful adjustments to our practice. We complete annual compliance training, are CQC registered, fully insured, enhanced DBS checked and HCPC registered for peace of mind.

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We met while working for an NHS ambulance service as a paramedic and emergency medical technician before moving into primary care.

 

With over 20 years of combined NHS experience, we saw firsthand how funding cuts impacted services, including earwax removal. Many GP practices have limited or stopped offering earwax removal, leaving more people struggling to access treatment.

So, we launched The Earwax Ladies to make ear care more accessible and affordable. Combining our expertise with specialist training, we provide a professional mobile service trying to help fill the gap for this underfunded service which the NHS is not currently able to offer in some areas.

Qualifications

​In addition to our paramedic and EMT qualifications, we have completed a course accredited by the British Society of Audiology (BSA) in Aural Examination, Otoscopy and Microsuction, as well as completed the Rotherham NHS Foundation Trust Ear Care courses in Microsuction, Irrigation and manual instruments. Gemma has also undertaken further training in endoscopic assisted suctioning of ears (EASE) which is an independently verified and accredited course by the British Society of Hearing Aid Audiologists (BSHAA) - Accreditation number 9092.

*No current art qualifications as evidenced above

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Caring. Calm. Qualified.
Better at caring for patients
than building websites
Contact us

Call, Text or Whatsapp
07453 695 136

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Operating hours

Mon-Fri: 8am-6pm
Also available for emergency appointment. Just call.

© 2026 by Earwax Ladies Limited.

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