Care Homes
This page is for the members of the care home team looking for a professional earwax removal service for their residents. Here you'll find information about how our clinics work and how we can support your home.
Looking for earwax removal for a loved one living in a care home?
If you're arranging an appointment for a family member or friend, take a look at our Home Visits page or give us a call. We'll help you decide the best way to arrange a visit.
In the meantime, please feel free to read on to get a better understanding of how we work within care homes.
WE BRING OUR CLINIC TO YOUR CARE HOME.
YOUR RESIDENTS CAN STAY IN A FAMILIAR AND COMFORTABLE ENVIRONMENT, SURROUNDED BY FAMILIAR FACES AND A REASSURING ATMOSPHERE WHERE THEY FEEL MOST AT EASE.
EARWAX REMOVAL
by
Donna & Gemma
Care at home. No unnecessary travel.
Earlier intervention.
Through our experience working with care homes, we understand that many residents find travelling to traditional clinic appointments difficult. That's why we created our mobile earwax removal service, bringing treatment directly to residents in the comfort and familiarity of their own care home, without the stress or practical difficulties of travelling to a clinic.
We also recognise that NHS waiting times for audiology services can be lengthy. As earwax removal is often the first step before hearing assessments, hearing aid reviews or further investigations can take place, timely treatment can be particularly important.
Troublesome earwax can affect hearing, comfort, communication, balance, hearing aid function and overall wellbeing. Early identification and treatment can help support communication, maintain hearing aid function, relieve symptoms and allow further assessment where needed.
More than earwax removal
While we're on site, we also offer complimentary, no-obligation earwax checks for residents, family members and staff. This helps identify whether troublesome earwax may be contributing to symptoms, with no pressure to proceed with treatment.
Where treatment is required, we work closely with the care home to arrange appointments at the most appropriate time, allowing for any preparation, such as olive oil use, and liaising with relatives, GPs or other healthcare professionals where appropriate.
Every appointment includes a thorough assessment of the ear. If we identify anything requiring further investigation or support, we'll explain our findings and advise on the most appropriate onward referral, whether that's to a GP, audiology or ENT service.
All treatment is delivered to the same standards you would expect in a clinical setting, while being thoughtfully adapted to the practical needs of care home life.
We've designed our service to fit around your home and your routines, helping to minimise disruption throughout the day.
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We travel to you with all the equipment needed to provide professional earwax removal.
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Residents are usually seen in their own rooms or wherever they feel most comfortable.
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We move from resident to resident throughout the day, helping to minimise disruption to staff and daily routines.
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We work closely with your team to make the day run as smoothly as possible.
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If olive oil preparation is required, we'll explain everything well in advance.
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We're happy to liaise with relatives, GPs and other healthcare professionals where appropriate.
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We can also provide complimentary earwax checks for other residents, family members or staff while we're on site, with no obligation to proceed with treatment.
Why our experience is so suited...
Before you head to our About Us section, here’s what makes us uniquely suited to care homes and their residents.
With many years of experience coming from an ambulance background, we are experienced in handling a wide range of situations. We pride ourselves on helping people feel calm and comfortable, and we’ve got lots of experience working with vulnerable people and those with different health conditions such as dementia, Parkinson’s or mobility issues. We can easily adapt our service to fit whatever the patient needs - whether they’re in bed or sitting in a chair, we’ll make sure they’re comfortable.
An integral part of our role was understanding the needs of patients, particularly being able to safely and comfortably move them with appropriate manual handling techniques – we’ve done a course or two, or ten! We are fully informed and consistently mindful of consent, capacity, and ensuring that we always act in the patient’s best interests.
And for your care team...
We are familiar with how care homes operate, so your staff won’t need to supervise us, follow us around or go back and forth bringing patients to us as we go to them.
We are used to working independently in these environments, however, if it’s your (or a resident's) preference for staff to chaperone, then that’s fine with us too!
We’re not a big faceless organisation where you get different people each time. It’s just the two of us, so you’ll always get the same friendly faces and that continuity of ongoing care.
We’ll get to know your staff and residents, and hopefully, you’ll invite us back so we can keep building those personal connections.
Enhanced DBS Checked
Fully Insured